The Human Resources department plays a vital role in a company because it serves as a “playground monitor”, creating an environmental tone. As a governing body, HR addresses and serves an entire spectrum of concerns, issues, and situations. It’s important for HR to maintain sound and cohesive standards that model how other departments and employees should conduct themselves in order to create the best and most positive workplace atmosphere.
But what exactly does HR do?
Hiring (and firing): A company’s hiring process seriously relies on a good human resources department. There are many steps involved in a hiring process that only a polished HR team can accomplish, which can include application review, interviewing candidates, background checks, choosing candidates, etc. Additionally, in regards to termination of an employee’s contract, HR is vital because even though it is ultimately a manager or supervisor that requests termination, it is HR that has to judiciously analyze the case and the employee’s performance.
Communication: It is necessary for an HR department to communicate with both managers and employees on a regular basis because this forms a positive workplace that promotes dialogue and progress. As said above, because other departments often take their cues from HR, if an HR department is uncommunicative, then it’s likely that other departments will also continue this trend—among themselves and with other departments.
Positivity and Openness: An HR department needs to present itself as an open forum where employees can feel like a) they’re being heard, and b) that HR will support those concerns. If employees are hesitant to approach HR about a problem or question, a negative atmosphere will only continue to promoted in an already adverse environment.
As the mediating branch of any company, this nerve center of HR must set an example and promote an approachable and candid workplace, which will, in turn, sustain a flourishing work environment.