Benefits by nature are confusing and can make employees feel lost navigating options and details on their own.  With time and staffing constraints, well-intentioned HR departments want to help but aren’t always structured to handle every question or issue as efficiently as they would like.  Calls to carriers are time-consuming and are typically channeled to the next available representative instead of a dedicated advocate, leading to frustration.  Corporate Financial consultants provide advocacy and support for your HR team so they can spend less time on hold and still fulfill their fiduciary responsibility in assisting employees with benefits issue resolution.